7 Crucial Reports for Quality Assurance - Ishikawa or Fishbone Diagram
The Ishikawa, or Fishbone, diagram (or, affectionately known as the "Fishikawa" diagram), is one of the easiest diagrams to create. No special software is needed, per se. The content for the Ishikawa diagram is constructed using The 5 Why's as discussed in the previous post. The answer to each question can be classified under one of six outside factors which makes up a bone from the fish's scale.
7 Crucial Reports for Quality Assurance
Quality Assurance is not simply measuring the quality of an application. It's also measuring the quality of your development. More times than not, development teams become so focused on "fixing bugs" that we "miss the forest for the trees" - we don't stop to assess the quality of the development process. What good are our bug fixes if we simply introduce new bugs into the system? How often are we introducing new bugs? Is there a feature set or an area of the application that seems to have more bugs than other areas? Is a developer more prone to creating bugs? With all of the tools that we have at our disposal, it amazes me how little quality assurance tracks the actual development quality. Instead, we merely have a backlog of bugs which we keep increasing with each new iteration.